Privacy Policy

Privacy Policy – as of October 09, 2025

Thank you for visiting our website and considering our services at Institute of Plastic Surgery. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in relation to the services we provide. Our Privacy Policy is very simple. What you transmit to us will remain private and will stay with us. This includes both the data you input as well as your personal data, such as your email address, name, address, credit card information and all other information we receive from you.

1. Information We Collect

We collect personal information, including but not limited to, your name, email address, and phone number when you voluntarily provide it to us during the lead generation process and patient registration process. We collect this information for the purpose of sending appointment reminders, service feedback requests, promotional offers, discounts, and other marketing content related to our products and services.

2. How We Use Your Information

We use the information we collect to:

    • Send appointment reminders and service feedback requests via SMS and email.

    • Provide information about our products and services via SMS and email, including promotional offers and discounts.

    • Confirm successful submission of forms through automatic SMS confirmations.

    • Comply with legal requirements and enforce our legal rights.

    • Improve our services and customer experience.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in conducting our business, as long as those parties agree to keep this information confidential.

The two exceptions, of course, are as follows: (1) using your personal data solely in connection with processing your credit card payments; and (2) a court order or validly issued subpoena

4. Your Consent

By providing your personal information to us and giving your consent to receive email/SMS communication, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. We
use industry-standard encryption techniques to protect your data from unauthorized access,
alteration, disclosure, or destruction.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. You are encouraged to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Institute of Plastic Surgery
2438 Research Parkway Suite 100 Colorado Springs, CO 80920
719.535.9990

By using our services and providing us with your information, you agree to the terms of this Privacy Policy

Last Updated: October 09, 2025

get in touch

MORGAN BATES

Morgan brings a warm, personable touch to every patient experience. As a proud Colorado Springs native, she loves helping clients look and feel their best in the community she calls home. With a passion for beauty and wellness, Morgan provides an environment where every patient feels at ease and well cared for.

Clients appreciate Morgan’s approachable nature and her commitment to building genuine connections while delivering high-quality care. She believes that confidence begins with self-care and strives to help each person embrace their natural beauty.

Outside the office, Morgan enjoys spending quality time with family and friends, golfing on sunny Colorado days, or curling up with a good book. She brings the same balance of focus and joy to her personal life as she does to her professional practice.

Lucy Flores

As our Practice Manager at the Institute of Plastic Surgery, Lucy specializes in overseeing daily operations, supporting strategic initiatives, and ensuring a seamless and positive patient experience. She has been a valued team member since 2015.

With extensive experience in healthcare administration and leadership, Lucy excels at creating efficient systems and fostering a collaborative work environment. She is recognized for her compassionate leadership style and dedication to delivering exceptional care in every aspect of patient care.

Lucy’s approach emphasizes teamwork, integrity, and a patient-first philosophy, ensuring every client receives personalized attention and outstanding service. She is particularly skilled in operational management and staff development, helping the practice maintain the highest standards of quality and care.

Rhonda Gillespie

As our Surgical Assistant at the Institute of Plastic Surgery, Rhonda specializes in assisting Dr. Krishna Dash in both office procedures and cosmetic surgeries. She has been a valued team member since 2023.

With over 37 years of experience in the surgical field and more than 15 years assisting in open-heart procedures, Rhonda excels at providing precise, dependable, and compassionate surgical support. She is recognized for her professionalism, technical knowledge, and devotion to upholding the highest level of patient safety and comfort.

Rhonda’s approach emphasizes teamwork, attention to detail, and compassionate care, ensuring every patient receives exceptional support before, during, and after surgery. She is particularly skilled in complex surgical preparation and intraoperative assistance.

Rhonda holds credentials as a Certified Surgical Technologist and continues to gain knowledge through training and collaboration within the field of plastic and reconstructive surgery.

Outside of work, Rhonda enjoys traveling, bowling, and spending quality time with her family. Having visited more than 18 countries, she brings a global perspective and adventurous spirit to both her personal and professional life.

Kristen Paoli

As our Aesthetic and Surgical Nurse at the Institute of Plastic Surgery, Kristen specializes in assisting with surgical procedures and providing non-surgical aesthetic treatments that promote healing and enhance natural beauty. She has been a valued team member for more than four years.

With over 20 years of experience in healthcare and specialized training in laser and skin rejuvenation treatments, Kristen excels at combining clinical expertise with a compassionate approach. She is recognized for her precision, professionalism, and ability to help patients feel confident and at ease throughout their care journey.

Kristen’s approach emphasizes education, safety, and personalized treatment planning, ensuring every patient receives high-quality care and beautiful, natural results. She is particularly skilled in combining advanced laser therapies and skincare treatments to achieve comprehensive rejuvenation.

Kristen earned a Bachelor of Science in Nursing from Colorado State University Pueblo and an Associate Degree in Nursing from Broward College. She remains at the forefront of the aesthetic industry through ongoing education in advanced aesthetic and surgical techniques.
Outside the office, Kristen enjoys spending time with her family and friends, exploring new destinations, and appreciating nature, especially near the water.

Lydia Ham

Lydia brings over five years of experience in business management and operations. With a strong background in leadership and team development, she is dedicated to creating an exceptional experience for both clients and staff.

A graduate of Bellevue University with a Bachelor of Business Administration, Lydia is recognized for her professionalism, warmth, and ability to cultivate meaningful connections. Clients and colleagues alike appreciate her steadfast dedication to excellence and her unwavering passion for supporting growth and collaboration.

Lydia continues to expand her skills through ongoing professional development, assuring the highest standards of service and care.

Outside the office, Lydia enjoys practicing yoga, reading, and exploring the outdoors with her Cavapoo, bringing balance and mindfulness into everything she does.

Sara Johnsen

Sara brings over nine years of specialized experience in aesthetic nursing. With advanced training in cosmetic injectables and medical-grade skincare, she delivers exceptional results in facial rejuvenation and skin health.

A graduate of Baylor University, where she is currently pursuing her Doctorate of Nursing Practice (DNP-FNP), Sara has built a reputation for her clinical expertise and patient-centered approach. Clients particularly value her ability to create natural, balanced results and her commitment to individualized, compassionate care.

Sara regularly pursues continuing education in emerging aesthetic techniques and regenerative treatments to provide clients with the most advanced and effective options available.

Outside the office, Sara enjoys exploring Colorado’s mountain scenery and spending time with her family, bringing the same passion and commitment to her personal life as she does to her professional practice.

Dr. Krishna S. Dash, M.D

Dr. Krishna S. Dash is a board certified in plastic surgery and collectively bring over 20+ years of medical expertise to our practice. She is proud to offer some of the most sought after and advanced procedures in the cosmetic industry. Dr. Krishna S. Dash is able to perform highly individualized treatments based on each patient’s unique goals. Dr. Dash strive to offer the most cutting-edge surgical techniques while creating natural, stunning results. We invite you to read more about her and her plastic surgery experience.

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